Introduction
In this article, we explain how you can generate shipping labels for your vendors.
Getting started
As an Onport user, you have the option to generate shipping labels for your vendors. Not only will this make the job of your vendors easier, but it also ensures that the labels they are using have your branding. This article will explain the two ways that these labels can be generated.
Vendors can generate labels themselves
The easiest option is for the vendors to generate the labels on their own, directly from the vendor portal.
How to do this:
Click on the “Orders” - tab, and select the order they want to ship. This is where you can find the history and tracking of each item, and where you will be able to print shipping labels and packing slips
Scroll down the page to the summary, edit the weight and dimensions if needed, or leave the defaults
Click “Print shipping label”
Retailers can generate labels for a vendor to use
The second option is for the retailers to generate shipping labels from their Onport app, and then they can email them over to the vendors. This may be useful, as admins are able to generate labels for any applicable rate.
How to do this:
Go to “Sales” and click on “Dropship purchases”
Click “Fulfillment” on the top of the page, and select “Shipped”
Click on the print icon on the right-hand side of the selected order
Note: You can also track the delivery status of each item on the Sales - tab.
How to regenerate labels:
Go to “Sales” and click on “Track”
Select the order, and click on the three dots on top of the page. Click "Regenerate label"
Changing the ship from address
In case the vendor has entered the wrong address, you can change this. Just go under Contacts and change the address under the Vendor settings. After you have done this, regenerate the label.