Introduction

While Onport can automatically calculate the commission, shipping and landed costs, you might want to occasionally add or subtract an amount from an invoice, and that can be performed manually. For example, to add a one-off shipping charge or refund for an item. 

In this article, we will show you how can you adjust and invoice.

Manually adjusting an invoice

You'll first need to locate the invoice. It may not be showing by default, so you may need to adjust the date range or click to view all orders within a returns period. 

Once the invoice is found, click on the adjustments column:

❗️Adding a positive amount will increase the payout (i.e. the vendor will receive more money). 

❗️Adding a negative amount will decrease the payout (i.e., the vendor will receive less money).