Introduction

In this article, we will show you how you can easily connect your vendors with your Stripe account and automate your payments via our Stripe integration.

Disclaimers

❗️This integration will give you the possibility to use the Automated Vendor Payout which is a feature only available to the Advance Plan or above.

Setting up your Stripe account

When setting up the integration between Onport and your Stripe account, you have to take into consideration that in Stripe you have two types of Plans and depending on your decision there are a few steps you need to follow.

Stripe Standard

If your vendor does have a Stripe account you can trigger invitations to connect their accounts in two different ways:

1. You can choose to send an email invitation to vendors to connect their Stripe accounts directly from the vendor portal. To do this, you can go to Contacts > Vendor name > Contact tab > Add user (If not already set up) > Click the dropdown arrow to the right > Invite
   
   

When in the vendor portal you must go to Settings section > Payments tab > select Stripe > Connect to Stripe:

2. The second option is to invite vendors to connect via Stripe. This may be useful with vendors who do not use the portal on a regular basis. To trigger this invitation, go to Contacts > Dropship provider > Payment Setup tab > Payment setup choose Stripe > Invite: 

This will trigger a notification in your vendor's Stripe account, and once they accept it, both platforms will be integrated.

Stripe Custom

❗️Unlike connecting to a Stripe Standard account (where the vendor does have a Stripe account), this does not require intervention or action from the vendor. 

If your vendor does not have a Stripe account these are the steps you need to follow:

1. Create the vendor profile in your Stripe account.
2. Go to Connect > Create > Set up vendor's Personal and Bank information.

Because this is a configuration at a vendor level, you will need to do this procedure for each vendor using this method.

Vendor Stripe subscriptions - recurring or one-off fees

This feature can be enabled on a per-vendor basis within Onport and it allows the marketplace to define a specific fee that can be charged to the vendor and, therefore, invoice the vendors for subscriptions to access the marketplace.

Common use-cases:

a) The marketplace has an agreement with the vendors where they have to pay a monthly fee to access the platform;

b) The marketplace charges the vendors a one-time fee when they first join.

Key steps for Marketplaces:

1. Onport <> Stripe API integration: Connect your Stripe account with Onport.
2. Vendor Portal customization: set up a welcome/help message for vendors.
   ❗️In the welcome message, you can add headers, images and the text you wish to display in the Vendor Portal. Marketplaces have full control over branding, pricing, and subscription management within Stripe. 
3. Subscription product linking: associate the Stripe subscription price ID* previously created by the marketplace to the vendor's Payment Setup tab in Onport:

* This ID can be found in the URL of the Stripe product that was created by the marketplace:

Vendor experience:

1. A new "Subscription" menu will appear in the vendor portal with the customized welcome message:
   
2. Vendors can enter payment details and subscribe to the marketplace:
   
3. The vendors can later access invoices, payment updates, and subscription management (for example, cancellations or plan changes) by clicking here: