Vendor Portal white labeling

  • Updated


In this article, we describe how to white-label the Vendor Portal.


A CNAME is required when setting up a custom domain

Getting started

To white-label the dropship portal you will need to set up a custom domain and logo.

  1. Go to your Setup page and upload a logo. This logo will then appear in the header of the dropship portal (and any packing slips or emails).

  2. To set up a custom domain, you'll first need to decide on a subdomain to use (e.g. You then need to create a CNAME record for this domain, which points to You don't need to buy a new domain, just edit the DNS settings with your domain provider. You should try a Google search to find the instructions for your provider (e.g. here are the instructions for GoDaddy).

  3. Get in touch with the support team at with the domain you have chosen and we'll set up the rest. Once complete, you'll be able to log into the portal using the new domain. It will also be included on any vendor emails or links within the app.

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