Introduction

In this article, we are going to show you how you can map different variations of Tracking Companies, Providers, Tracking Numbers or Service Levels into a data format that better fits your business and is recognizable by external platforms.
An example of the importance of this data transformation is when Shopify doesn’t recognize a Tracking Company and it replaces it with ‘Other’. This limits the your visibility on how the parcel is shipped and could induce the sharing of incorrect data with your customers.

Disclaimers

❗️This setting is found at a Contact Level, meaning, that each Dropship Provider can have their own individual data mapping.

❗️❗️The naming conventions depend on your use case and the system you want to normalize the data for. Example: If you are Shopify based, the preference may be over Tracking Company naming as per Shopify’s conventions. If you are using a tracking service such as AfterShip to notify clients about upcoming delivery, it will be key to follow AfterShip naming conventions.

How to setup in Onport?

Step 1
Select “Contacts” from the left menu bar and locate the correct Dropship Provider you wish to edit.
Open the Contact Settings and select the tab “Shipping”.

Step 2
Turn the “Map shipping fields” toggle ON


Step 3

Curate your mapping:
- Choose a field to map
- Choose a Match Type
- Enter a single “Transform From” value and press the “+” sign button OR use the “Bulk add” button for multiple values
- Enter a “Transform To” value
- Press “Add dropship provider dropshipment mapping” button
Note* There are also options to delete existing mapping(s) or edit them in a modal.

Step 4

Hit "Save" on the top right corner.